Privacy Policy

1Introduction & Scope

Pigeon Guard Solutions (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of homeowners, property managers, and commercial clients visiting our website (https://pigeonguardsolutions.com) and utilizing our professional safety netting, invisible grills, and bird control services across Andhra Pradesh.

2Information We Collect

We only collect minimal, necessary information that you voluntarily provide to us when requesting a free inspection, cost estimate, or customer support:

• Contact Information: Full name, active mobile number, and optional email address.
• Service Details: Type of service requested (e.g., balcony safety nets, invisible grills, pigeon spikes, cloth drying hangers), estimated balcony/window dimensions, and specific requirements.
• Location & Address: City, neighborhood/locality (e.g., Vijayawada, Visakhapatnam, Guntur, Nellore, Tirupathi, Ongole, Rajahmundry), and apartment complex name for dispatching technicians.
• Technical Telemetry: Anonymized browser type, IP address, page views, and referrer URLs collected automatically via standard analytics to improve website performance.

3How We Use Your Information

We process your information strictly for legitimate service delivery purposes:

4Zero Third-Party Data Sharing & Anti-Spam Policy

We have a strict Zero Third-Party Data Monetization policy. We do not sell, rent, license, or transfer your personal contact details to external marketing agencies, lead brokers, or unrelated third parties. Your information remains strictly within Pigeon Guard Solutions and authorized service technicians dispatched to your location.

5Cookies, Google Analytics & Advertising Compliance

Our website utilizes standard cookies, Google Analytics (GA4), and Google Ads conversion tags to measure campaign efficacy, monitor page load speeds, and optimize user experience.

• Cookies capture non-personally identifiable metrics (such as device screen size, operating system, and session duration).
• You can adjust your browser settings to refuse cookies or alert you when cookies are being sent without affecting core website browsing.
• We comply fully with Google Ads advertising guidelines, ensuring truthful representations and clear user privacy opt-outs.

6Data Security & Retention

We implement industry-standard HTTPS encryption (SSL/TLS) across our entire web infrastructure. Form submissions are transmitted securely to prevent unauthorized interception. Customer inspection data is retained only for the duration of the service contract and warranty support period, after which it is securely archived or purged.

7Your Rights & Data Deletion Requests

Under applicable Indian data protection principles (DPDP Act) and international consumer privacy frameworks, you have the right to:

• Request access to the personal data we hold about your installation inquiry.
• Request correction of inaccurate phone numbers, addresses, or service specifications.
• Request immediate deletion of your contact records from our active customer database by sending an email to our privacy team.